Shipping policy

At Passaic Plaza, we strive to process and deliver your orders as quickly and efficiently as possible. Please review our shipping policy below for information about order processing, delivery times, and shipping coverage.

1. Shipping Destinations

Passaic Plaza currently ships within the United States only.

We do not offer international shipping at this time. Orders with delivery addresses outside the United States cannot be fulfilled.

2. Order Processing Time

Orders are typically processed within 2–3 business days after they are placed.

Order processing includes order verification, preparation, and packaging before shipment. Processing times may be slightly longer during holidays, promotional events, or periods of high order volume.

Business days are Monday through Friday, excluding public holidays.

3. Shipping and Transit Time

Once your order has been processed and shipped, delivery typically takes an additional 3–5 business days.

Our estimated delivery timeframe is:

Order processing time: 2–3 business days
Transit time: 3–5 business days
Total estimated delivery time: 5–8 business days

Please note that all delivery times are estimates and may vary depending on your location, carrier operations, weather conditions, and other circumstances beyond our control.

4. Shipping Costs

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

Please review your order total carefully before submitting your order.

5. Order Tracking

Once your order has been shipped, tracking information may be provided by email when available. You can use the tracking details to follow your shipment's progress.

Please allow some time for tracking information to become active after your order has shipped.

6. Delayed or Missing Shipments

Although we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to carrier issues, severe weather, holidays, or other unforeseen circumstances.

If your order has not arrived within the expected delivery window, please contact our customer support team. We will do our best to assist you.

7. Incorrect Shipping Addresses

Customers are responsible for providing accurate and complete shipping information when placing an order.

If you notice an error in your shipping address, please contact us as soon as possible at support@Passaicplaza.shop. We cannot guarantee that address changes can be made after an order has been processed or shipped.

Passaic Plaza is not responsible for delivery issues resulting from incorrect or incomplete addresses provided at checkout.